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Meet our Team of Robots Ready to Help Serve and Enhance your Business

Offering innovative contactless solutions in Hotels, Hospitality, Large Offices and any Large Public spaces.  We are here to help with your workloads and staff shortages.  Our Robots help enhance services and do jobs that keep human staff out of harms way.

Businesses worldwide are facing labour shortages and fierce competition for the same skilled resources. This is impacting a business’s ability to deliver and service their clients. Increased wage costs due to staff demand outweighing the supply is another challenge businesses are facing today.

Our goal at Autom8 is to help the service and hospitality industries future proof their business by reducing overheads and addressing these immediate needs.

We offer easy pay options to spread your upfront costs if required

T2 Pro

T5

T8

W3 ~The Concierge

Phantas

Scrubber 75

Vacuum 40

CA-02

CA-03

SP-50

L-50

T101

T251

H161

W111

W121

  • Hospitality
  • Retail
  • Healthcare
  • Education
  • Offices
  • Hospitality
  • Retail
  • Healthcare
  • Education
  • Offices
  • Hospitality
  • Retail
  • Healthcare
  • Education
  • Offices
  • Hospitality
  • Retail
  • Healthcare
  • Education
  • Offices
  • Hospitality
  • Retail
  • Healthcare
  • Education
  • Offices
  • Car Park Cleaning
  • Retail
  • Warehouse
  • Airports
  • Hospitality
  • Retail
  • Healthcare
  • Education
  • Offices
  • Hospitality
  • Retail
  • Healthcare
  • Education
  • Offices
  • Restaurant
  • Hotel
  • Office
  • Delivery robot
  • Coffee shop
  • Fast food
  • Hospitality
  • Retail
  • Healthcare
  • Education
  • Offices
  • Hospitality
  • Retail
  • Healthcare
  • Education
  • Offices
  • Car Park Cleaning
  • Retail
  • Warehouse
  • Airports
  • Scenic spots
  • Parks
  • Automatic driving
  • Park and ride
  • Industrial parks
  • Residential areas
  • Parks
  • Scenic spots
  • Schools
  • Industrial parks
  • Office buildings
  • Hotels
  • Hospitals
  • Industrial parks
  • Warehouse delivery
  • Office buildings
  • Hotels
  • Hospitals
  • Industrial parks
  • Warehouse delivery
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T2 Pro
T2 ProKeenon
T5
T5Keenon
T8
T8Keenon
W3
W3Keenon
Phantas
PhantasGausium
Scrubber 75
Scrubber 75Gausium
Vacuum 40
Vacuum 40Gausium
CA-02
CA-02Anseboo
CA-03
CA-03Anseboo
SP-50
SP-50Cenobot
L-50
L-50Cenobot
T101
T101Hantewin
T251
T251Hantewin
H161
H161Hantewin
W111
W111Hantewin
W121
W121Hantewin
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Case Studies

Meet H.A.R.I the M Social Hotel's new Team Member

Read how M Social helped solve their staff shortage problem post pandemic and surprise and delight their staff and guests

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M Social Hotel's Autonomous W3 Room Service Delivery Robot

M Social’s Room Service Delivery Robot At your service 24 x 7

Our Client

M Social Auckland, New Zealand is a contemporary hotel for the curious, the explorers and those who thrive on new experiences. Functionally chic, this contemporary hotel features 190 rooms and suites designed for all travellers, overlooking the vibrant Princes Wharf that is home to a stunning array of dining, entertainment and shopping experiences.

M Social prides itself as a lifestyle hotel that embraces technology and offers travellers a fresh, fun and distinctively unique experience.

Customer Problems

Post-pandemic the hotel was experiencing staff shortages and they were looking for a solution that was unique, utilised technology and would allow their staff to have more time for the value-added tasks looking after their guests.   

They were also looking for a solution that would enhance efficiency and productivity.

Solution

Autom8 as the NZ Keenon distributor, collaborated with M Social Hotel to introduce W3 Service Delivery robot to the hotel team.

H.A.R.I (pronounce Harry and named by the Hotel) an acronym for Hotel Automated Robotic Implement, was their newest addition to the hotel team.  Hari is the first Room Service style robot introduced in New Zealand.

The hotel decided to have Hari working primarily with the front of house concierge team. Stationed by the front desk guest can get a glimpse of Hari  waiting for  his next task. Contactless delivery that Hari provides is of significant advantage, along with taking the pressure off the overnight team with room service deliveries of both food and amenities. Another benefit Hari provides is the consistent service level.

With two storage chambers that can simply be divided into 4 separate sections, Hari can fit a wide variety of items from food and drinks from the hotel’s restaurant Beast & Butterflies; to towels and amenities or just about anything the guest may require! It currently can run 4 errands in succession. Hari is interfaced with both the elevator and phone systems which allows him to take the elevator autonomously then alert the guest upon arrival to their room. He will then prompt the guest to open and retrieve their delivery and shuttle off to his next task or back to his station at the front desk for auto recharge.

Room Service Process Flow

Results

“Hari is not a replacement or shortcut to our team or our guest service… he will enhance the guest experience by allowing us to have more face-to-face interaction with our guests and to be more efficient with our time.” – Nigel Edwards, General Manager, M Social Auckland.

Meet HARI at your service

Hari has helped fill a staff shortage gap and provided a great deal of help for what seemed to be simple tasks but can affect the front desk’s workflow, along with bringing smiles to the staff and intrigue to the guests.

HARI in Action

A word from Nigel Edwards

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